Call for Order! 1-800-582-2644

We Accept Discover, MasterCard, Visa, and American Express

Terms & Conditions of Sale

Prices and merchandise are subject to change without notice. All major credit cards accepted
plus money orders, business checks, wire transfers & letters of credit. Personal checks add 10
business days processing. Open accounts are available to qualified businesses. All prices are
plus shipping and handling unless otherwise indicated. OH residents add 6.5% sales tax.
Please allow 5 to 7 business days for shipping and handling on most items.

The original purchaser has a period of 30 days** to return any purchase for a full refund, less
shipping and handling, provided the merchandise is in new, resalable condition and returned in
the original, undamaged packaging. Customer is responsible for return freight to us as well as the
original freight costs, regardless of the original freight paid by the company. Acceptance of
merchandise is final only after inspection. All warranty books, instructions manuals, parts and
accessories must be included as well as the original box in which the item was shipped. To
protect the original factory carton from any additional shipping damage, please place it inside
another carton for return shipping. In some cases, returns of special ordered items will require a
re-stock fee as imposed by the manufacturer. Used items may not be returned. Acceptance of
merchandise is final only after inspection. Refunds are issued by check 14 days after return, or
credited to the account used to charge merchandise once approved.

We offer "Price Match" to our customers. We will make every reasonable effort to match a
legitimate, Internet advertised price upon receipt of written proof that the price is available to the
general public. The price match will take into account the following:

· Shipping and handling charges
· Sales Tax
· Item Availability

In no way is the "Price Match" program intended to be a guarantee that we will be able to match
all prices. Some companies will choose to sell a product below our cost, or at a level of profit that
is below our absolute minimum. In the event that this occurs, we will notify you, the customer, that
we regret we cannot match this particular price.

Larger items (over 100 lbs or on a pallet) will be shipped by common carrier (truck).
If the item is being shipped to a residential location, a residential delivery charge may apply and is
the responsibility of the customer. This includes an order being shipped to a "business" that is
being operated from a residence.

All truck ship items are "Tail-Gate Delivery Only. Customer is responsible for unloading the
item(s) from the truck and transporting the item(s) into their house/business. Truck driver will not
assist in off-loading items.

In the event a customer refuses shipment after shipping from the factory, the customer will be
responsible for all freight charges to and from the shipping location and a restocking fee.
In the event a customer requests to pick up a shipment at a local freight company terminal and
the customer does not pick up the shipment, the customer is responsible for the cost of shipping
both to and from the freight terminal and a restocking fee.

· A 10% restocking fee will be charged on approved returns in unopened boxes.
· A 25% restocking fee for items which have been opened but still in original saleable
factory carton with all packaging, etc.
· Any merchandise return which does not adhere to this policy, will be returned freight

Most orders shipped via UPS Ground. Larger items are shipped by common carrier. Priority mail
available in instances where UPS is not feasable. Next day Air service available on orders
received by 1:00pm Eastern Time unless otherwise noted. International shipping available to
most countries.

We download orders during our regular business hours (M-F 8am-5pm). Approximately 80% of
the items displayed on this site ship within 24 hours of receipt of your order. 10% ship within 3-5
working days, 10% can take up to 4 weeks depending upon the stock of our
suppliers/manufacturers. You may receive two or three packages to complete a large order.
There will not be any additional shipping charges because of multiple deliveries.